Platform · Operations

The tracking board the dispatcher already lives in.

Tracking is the busiest screen in a carrier's day — dispatcher checking who's moving, who's late, who needs a check-call, which broker is calling about their load. Keelway puts all of it on a single board with inline check-call logging, auto-advancing statuses on geofence events, a stale- load alert past twelve hours, and one-click toggles for live Samsara GPS and ELD / HOS overlay.

Headline stats on the board

Moving · pickup-today · stale · total

12h

Default stale alert threshold

Configurable per desk on enterprise

Inline

Check-call logging per row

Timestamped, audit-logged, attributable

Auto-status

Pings move loads through the lifecycle

Samsara pings inside pickup geofence flip the status from Booked to In Transit. Pings inside consignee geofence flip In Transit to Delivered. Manual override always available; auto-advance is the default.

Check-calls

Inline, timestamped, audit-logged

One button per row, brief note, captured to the load with dispatcher identity. Next-expected check-call timer resets. The audit log preserves the full chain for broker disputes and detention claims.

GPS toggle

Live Samsara position overlaid

Click the GPS toggle and live truck positions appear on the row — last ping timestamp, current speed, current location. The dispatcher gets the answer to "where's my truck" without leaving the board.

HOS toggle

Driver hours visible alongside the load

ELD / HOS toggle overlays remaining drive hours and on-duty time for the assigned driver. Will the truck make the next stop without violating hours? Visible at a glance on the same board.

Why the tracking board is on every Keelway tier

A truck without a current tracking status is a financial liability — detention claims, broker disputes, missed deliveries that cost the next load. Keelway makes the tracking board the dispatcher's default workspace, with the friction points (logging a check-call, advancing a status, checking driver hours) compressed into single clicks. It ships on every tier because anyone running freight without it is already paying for it in another form.

Frequently asked questions

What loads appear on the tracking board?+

Every load currently in transit plus every load due to pick up that day. The four stats at the top — moving, picking up today, stale (12+ hours without update), total tracked — keep the dispatcher's morning briefing on one screen.

How does check-call logging work?+

Inline on each row. Dispatcher hits the check-call button, types the brief, the call is timestamped to the load with the dispatcher's identity captured in the audit log. The next-expected check-call timer resets. Brokers asking 'where's my truck' get a thread, not a search.

What is a stale load?+

A load with no status update for 12+ hours when one was expected. Surfaced at the top of the tracking board with a red flag. The stale-alert threshold is configurable per desk on enterprise tenants.

What do the GPS and ELD/HOS view toggles do?+

GPS toggle overlays live truck position from Samsara onto the load row. ELD/HOS toggle overlays the assigned driver's remaining drive hours and on-duty time. Both let the dispatcher see at a glance whether the truck will make the next stop without violating hours.

How does auto-advancing work?+

Tracking pings inside the geofence of the pickup or delivery move the status automatically (Booked → In Transit on first ping past pickup; In Transit → Delivered on geofence at consignee). Manual override is always available; auto-advance is the default cadence.